We had a bit of a rocky start when we showed up for Family Swim on Friday, not realizing that advance registration was required. I messaged them ahead of time and was mistakenly told by a call center representative that we could just show up and pay on the day—unfortunately, that wasn’t the case. To make things more complicated, we arrived with another family, only to find out that not only were we unregistered, but they were also closing early that day. Enter Michelle, the manager, who completely turned the situation around. She was incredibly kind and accommodating—she allowed both our families to swim for 30 minutes and didn’t even charge us. It was clearly an inconvenience to her and the staff, but she handled everything with such grace and professionalism. Her customer service was truly top tier, and she made us feel welcome even under less-than-ideal circumstances. Because of her kindness and how well she handled the situation, I’m genuinely looking forward to coming back and enrolling my kids in lessons here. Thank you, Michelle!
April 26, 2025
I really like how structured the school is. The teachers take pride in getting the learners on to the next stages!
April 26, 2025
Our kids love it here! Great way to introduce them to water/swimming!
April 26, 2025
I bring my 11-year-old to swimming lessons at the Burlington Goldfish Swim School, and the experience has been nothing short of amazing. From the very first class, he absolutely fell in love with it and now wishes each session lasted even longer! He genuinely looks forward to every lesson so much so that he often reminds me when the next one is coming up. Before joining, he had no swimming experience at all, but these lessons have not only taught him essential skills they've also been a huge boost to his confidence. It’s been such a joy watching him grow stronger and more self-assured in the water each week. A heartfelt thank you to the entire team, especially Becca, whose kindness and support have made all the difference. She made this opportunity possible for us and continues to be there whenever we have questions. We’re so grateful to be part of such a caring and encouraging environment.
April 26, 2025
Easy to get to. Friendly staff. Engaging instructors. After swim shower zone.
April 26, 2025
The staff is amazing, caring and so cautious of all the kids - couldn’t recommend this place enough.
April 26, 2025
Friendly staff & a clean building! This place is great. Can't recommend it enough.
April 26, 2025
Instructors are amazing and take the time to help all children
April 26, 2025
This place is amazing! Our 3 year old has been going here for 8 months and had lessons with Leila, Simao, Matt, Jayden and Sophia and they are all awesome. They really know their stuff and were able to help my daughter learn basic skills to start her swimming journey. She loves the water and loves going to Goldfish swim school because they make it really fun. We’re so impressed with how much she learned so far and can’t wait to see whats to come.
April 26, 2025