Testimonials

So my 3 yr old grandson had a trial swim lesson and I was really impressed with the care that the instructor took with him and the classmates. We are gonna give it a try for a while. Seems like a great place.

- Vicki W.

September 29, 2026

My 7 years was able to swim before her second week was up . The instructors are really patient with the kiddos. The classes my daughter attended were on 30 mins per class for 4 days out the week . I didn't feel like that was enough time to learn anything but I was wrong . She is learning several different techniques within that 30 mins with no pressure applied . Instructor Lucas is her favorite so far . Check in is very easy as well. Best to go in the Webster location, if you have any questions ,because some things weren't offered online for some reason. A shirt and bag are given to carry your kiddos items in . Googles are given if needed.

- Torre P.

June 16, 2026

My kids love this school, and the staff is so nice. They are really patient. I love how nice they are!

- Blanca A.

June 2, 2026

My son took private swimming class with Mr.Lucas! He taught him with patience, professional! Highly recommend Mr.Lucas as swim instructor!

- Kristine L.

May 31, 2026

Coach Ady is so patient and great with my spicy-flavored 3 year old son. He's shown such progress in just his first few lessons. He's always been confident in the water but now he's got some budding skill and more safety awareness in the pool.

- Jennifer Z.

February 10, 2026

Some of these reviews are wild. They have a standard token policy. Which by the way they don’t have to offer makeups at all. It’s nice that they do. My daughter gets no makeups at gymnastics or softball if missed. I’m not sure why there are complaints. And they make you aware of when and when you can’t use them. Why would you be able to put them towards your bill?!? They have always been clear on their policies and you must agree to them to even be enrolled.

- Amanda F.

February 3, 2026

My twins enjoy the classes with the instructors. However, when we went to drop the classes they were not clear or helpful. I emailed, called, texted. Gave over a month notice and still want to charge me an extra lesson per child. In addition we never received any information on the following that came with the Four month classes: One FREE Jump Start Clinic(s) – One additional drop-in casual lesson(s) – FREE Family Swim Pass for 4 Months Website is unclear and getting in contact with anyone that has the answer has not been helpful. It’s a shame, I wanted to find the right swim school for the twins. This is not the right fit for our family.

- Yesica J.

May 25, 2026

They want kids to be at their school forever. Don’t push the kid to become an independent swimmer. Don’t recommend it.

- Ash B.

October 20, 2026

Parents considering Goldfish Webster, make sure you understand exactly what you're signing up for and pay attention to what you're actually getting during the lessons. We enrolled our two young children and ultimately had a very disappointing experience. The lessons themselves were much more hands-off than we expected. Obviously parents participate heavily in infant swim classes, but there were times our instructor would give us an activity and then turn around and talk with another instructor. We would finish and be standing there waiting because she hadn't even noticed we were done. There were also times she seemed unsure of what activity came next. For a paid swim program involving babies in a pool, I expected significantly more attention and instruction. We also witnessed things that concerned us from a safety standpoint. We saw a woman slip on the wet floor while carrying a baby shortly after stepping off the carpeted area. We did not see a wet-floor sign where she fell, and both appeared to be hurt. On another occasion, our instructor left an open Mountain Dew can beside the pool within reach of our baby. Our child reached for it and nearly caught her fingers on the open aluminum can. We also observed instructors with food and drinks around the pool area. The billing setup is something I especially think parents should understand before enrolling. Their lessons are recurring enrollment. Our two children didn't attend a single lesson during the entire month of August. Despite two babies suddenly not showing up for weeks, we received no call, email, or text asking whether we intended to continue. The enrollment simply remained active and we were charged $208.44 for August. When we contacted them, we were told that tuition pays to hold the children's spots regardless of attendance and that enrollment continues until a withdrawal request is submitted. Our request for the August charge to be refunded was denied. We were instead offered make-up tokens, which weren't useful to us because after our experience we had already decided we weren't bringing our children back. I'm not disputing that they have an enrollment policy. I'm telling other parents how the process actually played out for us. Two very young children can stop attending for an entire month, there may be no proactive outreach asking why they're no longer coming, and the recurring tuition can continue until you formally withdraw. That's something I absolutely would have wanted to understand before enrolling. Between the level of instruction we experienced, the safety issues we personally observed, the lack of communication when both children stopped attending, and the recurring billing/cancellation experience, we will not be returning and I would not recommend this location to other parents based on our experience.

- David W.

September 24, 2026