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Leave a ReviewWe love it here! Great introduction for young ones to have fun and get comfortable and the staff are amazing!
July 29, 2026
Leaving another review to: 1. Express our gratitude to our awesome swim instructors here at Goldfish. Isiah & Sophia are the two we’ve worked with the most. We think the world of them and all other staff we’ve had the pleasure of meeting over the last year. & 2. Express how thankful we are that we started, how far we’ve come, and how impactful these classes are/can be. We started when our baby Finn was 4 months old. We live on the lake and starting him asap was very important to us. He started within a week of their age requirement. He’s now 15 months. He loves every second of it and has since day one. He’s driven and has a very determined personality- with that being said, he’s been all about “dunking” and learning to hold his breath. As of now, he can hold it 7-10 seconds. This past week, we visited FL for vacation. Finn absolutely loved the ocean. We had been in the water for quite some time when all of the sudden, the waves shifted and things changed quickly. Waves were crashing over me. Finn was securely in his Mambobaby float that I was holding on to, like we had been off and on, for hours. The safety strap snapped and Finn was ejected up and into the air, ultimately landing about 5 ft from me, tossed into the waves. As we were ripped apart, I was finally able to get to him. As I pulled him from the water, he had been holding his breath, completely unbothered and unaware of just how terrifying and tragic that could have been. We take water safety seriously. We respect the water. Things went from calm to crazy very quickly, in an area we had spent hours in, where I could touch. It didn’t matter that we had some expensive float with safety straps, unable to pop, etc., with overall good ratings. The strap snapped, we got ripped apart, tossed in the waves. I firmly believe these weekly lessons played a big role in helping. He’s familiar with water. He has learned and still learning breath work and getting more and more familiar with going under, and he stayed calm. Guardian angels & swim lessons. Get your babies in lessons. It’s worth it and so much fun. My husband loves their quality time swimming each week. We love it here and will continue to come as long as he’s able to!!!
July 17, 2026
We had a really great experience with our trial class. But things came up and we financially couldn’t work it out. I have respectfully told this business that we would not be able to do it and they continue to call and call and call. Whatever that’s fine I understand marketing. But what I don’t like is that I just received a call. I can’t remember the girls name but the moment I said that we were not gonna be able to work it out because of circumstances she just hung up on me which is completely unprofessional and Unkind.
September 26, 2026
Extremely disappointed in the customer service and service recovery from the management at Goldfish. Apparently they are “unable” to give out refunds for lessons we haven’t even taken yet. This swim school cost us hundreds of dollars each month and their solution to our dissatisfaction was to pay them more money for private lessons. Overall, our experience was good. The teachers are good and the environment is geared to get kids comfortable in the water. What Goldfish is not: safe. All classes have a four to one ratio, even small children/toddlers who will sit on a bench inside the pool (in the water) with an instructor who will turn their back on the kids to have them swim across the lane. I expressed my concerns to the manager after my three year old fell all the way under water when the instructors back was turned. I was assured more eyes would be on them in future lessons. This was not the case. The manager patrolled the pool deck for the first ten minutes of lessons and then left the pool area. The on deck “lifeguard” that I was told was responsible for keeping eyes on kids when the instructors back was turned, also had their back turned to my kid when she fell underwater for a SECOND time.
July 11, 2026
It is absolutely ridiculous that now there is an automated voice system and a person no longer picks up the phone! Extremely frustrating!
October 8, 2026
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