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Leave a ReviewWe took my son and my niece for 1 month and I didn't see any progress in the classes they were always the same I didn't see anything new I decided with my sister to try one more month giving the opportunity to the school and the teacher that this was going to change nothing happened the 2 classes of the following month it was the same the teacher a little distracted if it wasn't talking to someone else worried that the class would end looking at the clock, I decided not to take my son even knowing that I had already paid for the following 2 classes I was going to lose my money, my sister still took my niece 3 classes of the second month one class more than me and she told me that it was the same in terms of learning nothing new the same from the 1st day that classes began we decided to cancel the classes of the month that came and even so they charged us we went to make the claim that they had charged us for the classes and we had already canceled them and even so we had paid for classes in which we had not taken our children !!! IT WAS NOT ENOUGH to have paid for 2 classes that my son did not attend and CHARGE ME another month I asked for my refund they said they were going to make me wait 3 days and the days have passed and I do not see the money reflected on my card I called again and now they tell me that they are not going to return my money but that they save it for me for when my son is grown up and decides to return !! No, absolutely NOT, I just need a refund of my money.
October 9, 2024
4 kids in 1 class that can’t swim with 1 teacher. Be on high alert and be watching your child at all times. A little boy went under water tonight because the teacher was too busy talking to the life guard. My daughter has been in lessons for a few months now. She hasn’t learned a single thing. When I asked for a refund they told me they wouldn’t be able to do so. They told me they could put the balance on my account for us to use if we ever decided to come back. They continued to tell me their class sizes are better than all the other swim places around. While in the lane over there were 2 kids and 2 teachers. Who were atleast 6 or 7 of age. The amount of money you pay monthly for your child to learn how to swim in a “safe” environment, they should be able to hire another teach for classes of 4 where the kids can’t swim. If you ask for a private swim lesson you’ll pay 3x the price ! I would not trust them with my child. Look else where. You can also google the 4 different things they teach your child.. class after class..
July 9, 2024
Would not stop texting me and calling me after I called 1 time to inquire about the prices. Asked them twice to stop contacting me and said I wasn't interested and yet they refuse. Had to block them through text call and email. Borderline harassing someone who showed curiosity about prices is not how you win customers.
June 10, 2024
Over $500 across multiple months and my son can't tread water / doggy paddle. Yet they kept bumping him up to new more expensive tiers. He can sure swim laps assisted though since that's all they do. This isn't the Olympics they need to learn to stay above water when stationary. I requested they focus on this multiple times but all they do is lap swim. Save yourself the money and go to the lessons at the greenwood high school...this was a complete waste.
May 30, 2024
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