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My daughter has been at Goldfish for about 1.5 years now. She is three and as we all know, that age comes with lots of personality! The Goldfish staff have been amazing to us whether my daughter is having a good day or a bad day. She randomly went through a phase where she suddenly refused to get in the water. This lasted a few weeks and I was super frustrated and a little embarrassed. But Jaime, Erin and Claudia never acted like she was a problem and came up with a plan to help her gradually get back to jumping right back in. And their plan worked!! I love this staff so much and appreciate their understanding and love for my daughter. Goldfish day is our favorite day of the week!