Recently, Franchise Owners, and their managers from our franchised swim schools all over the United States and Canada came together in Michigan to learn, share, and celebrate at the 2024 School Leadership Summit, all with one purpose- creating an Every Day Golden Experience for members.

This two-day session started with a welcome from our founder and CEO, Chris McCuiston, followed by a deep dive into building strong teams in each of our schools. A session facilitated by Pediatrician Dr. Molly O’Shea gave school managers insights into the unique needs of young staff, best practices for communication, and building independence and accountability. With these best practices, school leadership broke into small groups to identify ways to implement these ideas locally and provide GOLDEN experiences for school staff. “Providing a Golden Experience isn’t just for swimmers and families at Goldfish. It is a part of our mission. It is the goal of the whole Franchise Office team when working with Franchise Owners and their managers. It is how we want our schools to view their job managing employees – an Every Day Golden Experience is for everyone – our partners and communities,” shared Mike Skitzki, COO.

“When we planned this summit, we wanted to start from the inside out. Giving our schools the tools, best-in-class thought leadership, and practical applications to keep Goldfish on the path to being the Best Swim Lesson Provider in the World. That’s the goal. I am so proud of our team at the franchise office, our family of owners, and their staff. Without them, this is just an idea. They are the leaders building accountability each day and delivering those GOLDEN Experiences,” expressed Andrew McCuiston, President.

The remaining sessions incorporated the principles of the Every Day Golden Experience into all aspects of the business, from sales to lesson quality and marketing. Franchise Owners and their Managers made up a panel, from which they presented pilot programs, marketing efforts, and sales programs they’ve implemented that produced EXTRAORDINARY Results.

“Producing EXTRAORDINARY Results takes a different kind of training and franchise support. I am simply unfamiliar with any other concept that provides educational experiences like this to those working in the Schools every day. Most concepts support the owners. Here at Goldfish – we believe that the GOLDEN Experiences we create are for everyone. We are so thankful that our owners agree and invest in their staff to give them this type of educational opportunity so they can implement our model the best way possible in their local markets,” said Patty Crowe, Director of Franchising.

If you are looking for a recession-resistant, best-in-class business opportunity – Goldfish Swim School is worth your time to research. Start the process today by scheduling a no-pressure introductory call to get more information.